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Remote Web Workplace Stops Working with “The Client Could Not Connect” Error

Posted by on Nov 17, 2009 in Tech Fixes | 0 comments

Here is the symptom: Remote web workplace suddenly stops working, and when you try to connect, you get the following error: “Connectivity to the remote computer could not be established. Ensure that the remote computer is on and connected to the Windows Small Business Server network.” However, the computer is on, and when logged in locally, all...

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Timeslips 2008 and Vista

Posted by on Jul 31, 2009 in Tech Fixes | 1 comment

Here was an interesting problem. Timeslips 2008 running on a Vista machine.  The preferences file (prefs.prf) file could not be found in the default directory of: C:Program FilesTimeslips However, when looking at the preferences file within Timeslips, it would appear to be there.  Here is the answer.  For some reason, Vista was putting the prefs.prf file...

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An Issue with Xerox….

Posted by on Jul 10, 2009 in Tech Fixes | 0 comments

Here is a new one. A brand-new Xerox Phaser MFP (Multi-Function Printer) with an ADF (Automatic Document Feeder). Printer work fine.  Scans work fine on the glass.  Copies work find on the glass. However, the ADF won’t feed; it claims that there is paper on the glass. The issue?  Too much light in the room.  Yes; this Phaser apparently writes in...

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How to Fix Printer Spooler Crashes

Posted by on May 19, 2009 in Tech Fixes | 1 comment

I recently installed a Canon printer driver on several laptops.  On two of them, the driver caused the printer spooler service to crash all of the time.  After searching on the web for an hour, I found the fix here.  Thanks to DevinCollier.com for pointing me in the correct direction.  Note:  As with all processes that involve editing the registry,...

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Windows XP Log on, Logging Off Problem (Karate Kid Edition)

Posted by on May 5, 2009 in Tech Fixes | 4 comments

Here is a new one. A client had a computer where when she went to log in, the desktop picture would flash, and then it would immediately go to “logging off…” back to the startup screen.  This would happen in safe mode as well as standard mode. As one would suspect, her machine was virus infected.  Here were the steps I took to fix...

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Getting an Off-Site Outlook Install to Connect to SBS 2003

Posted by on Sep 3, 2008 in Tech Fixes | 0 comments

When you look at the many wonderful sites devoted to Microsoft’s Small Business Server 2003 (SBS 2003), one of the many items touted is the ability to access Outlook date over the internet, using RPC over HTTP.  From the various descriptions, it would seem to be an easy thing to do.  However, what do you do if the computer is not on site (for...

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