Here is the crux of the issue: Antivirus software works. Antivirus doesn’t work. No matter what program you have, if you don’t have good, secure habits (and even that is not an absolute), you will get bitten. And your Antivirus program will not stop it. And you will have three options: Clean it yourself Pay someone to clean it up Backup...
Read MoreWindows XP Log on, Logging Off Problem (Karate Kid Edition)
Here is a new one. A client had a computer where when she went to log in, the desktop picture would flash, and then it would immediately go to “logging off…” back to the startup screen. This would happen in safe mode as well as standard mode. As one would suspect, her machine was virus infected. Here were the steps I took to fix...
Read MoreAnti-Malware I Trust
When researching this problem, I ran across several postings for an anti-malware program that I had never heard of. I hesitated to use it, as apparently you cannot believe everything you read on the internet, so I tried the manual method which took some time. After that I talked to some colleagues who had seen similar infections, and they tried the...
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