Posted by on Jun 26, 2009 in General | 0 comments

Here is a new one.

I have a client who just purchased a software package.  For reasons that shall be soon made clear, I cannot mention any names.

The client wants to load some data from another source into the new software.  In looking through the help file and typical menu locations, I couldn’t find a logical way to do this.  So, I called Tech Support.  Their solution?

Either pay them to do the work….or sign a NDA (Non-Disclosure Agreement) so they can send me a white paper.