Dear Mr. Gates Ballmer; I understand that I am supposed to update Windows when you ask me to. I also understand that you cannot possibly make sure that all updates work with all systems. But why, in the name of all that is holy, does your own product break your own product? I’m referring, of course, to the fact that I’ve had four different...
Read MoreMicrosoft Gets Rich…$49.95 at a Time
A lot of my clients are small firms or individuals. Often times, when they need a piece of software installed, they have me buy it, install it, and charge them for my cost. This works most of the time….except for this new “auto renewal” policy for Antivirus/Antispyware software. Don’t get me wrong; I am fully behind making it as...
Read MoreJust when you think you’ve seen it all….
I have done a lot of things in my IT life (including things I am not proud of), but this little problem took the cake. I have a client who has a Dell OptiPlex 745. For the past couple of months, when he would restart his machine, it would sometimes fail on start up. Right after the Windows XP splash screen (and before the “Applying computer...
Read MoreWhy I hate HP (sometimes)
Ok. I started to write this post a month ago. And then, my beloved Mac, crashed (the little seen “Gray Screen of Death“). And then life intervened. So…here I go again. Why I hate HP (sometimes) I have a client, and that client had a Dell Multi-Function Printer (MFP). And, this printer jammed. A lot. Especially when printing...
Read MoreThanks, Microsoft…I think.
I don’t know what it is about the water in Redmond these days, but there seems to be something rotten in Denmark. In the past month, I’ve had at least a dozen machines that have all exhibited the same problem. It starts with a “svchost.exe” error, and quickly leads to machine instability and freezes. As it turns out, 100% of the...
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